Location: US:PA:Harrisburg Work Type: Full Time FTE: 80 hours every two weeks Shift: Day shift Mondays-Fridays. No weekends or holidays Contact:Mary Louise Baerg, RN 717-531-4031 firstname.lastname@example.org This position is located in Harrisburg,PA at a call center
Responsible for handling phone calls from the patients who are seeking medical information and/or medical attention. Undertake assessment of their health needs, with the aid of decision support software and give advice as appropriate in compliance with appropriate protocols. Schedule appointments (as the patient’s condition requires), answer questions, and provide health education as required.
Bachelor’s Degree in Nursing or Master’s Degree in Nursing required. Currently licensed to practice as a registered nurse by the Pennsylvania Board of Nurse Examiners required. 3 years of experience as a registered nurse in the inpatient or ambulatory care setting required.
KNOWLEDGE, SKILLS, & ABILITIES: Strong written and oral communication skills required.
PREFERRED QUALIFICATIONS: Variety of strong clinical nursing experience and/or ED/critical care experience, including pediatrics. Phone triage experience.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position’s responsibilities.
Penn State Health Milton S. Hershey Medical Center is committed to affirmative action, equal opportunity and the diversity of its workforce. Equal Opportunity Employer – Minorities/Women/Protected Veterans/ Disabled.